Effective Product Demonstration
About This Course
This course emphasizes the importance of performing effective product demonstrations based on the types of information about the products and services to be presented in beauty care industry. Learners become effective in performing product demonstrations when they apply competently the different methods of demonstration while probing for customer’s requirements using effective communication skills.
The course is designed to include all essential skills and competencies in this area of expertise. SOQ incorporates practical learning including demonstration and hands-on practice with focus of enabling learners effectively transfer their learning and apply in the workplace within the beauty & wellness environment.
What You'll Learn
With competencies in handling customers’ queries and feedback on products and services, learners are able to identify buying signals, apply selling strategies to close sale of products and services with customers, advise customers of any follow-up actions needed etc
Entry Requirements
• Aged 21 years and above.
• Minimum 1 year of work experience in retail or personal care industry.
• Possess some knowledge about beauty and personal care products such as cosmetics, skin care and beauty and personal treatments.
• Education level of at least Workplace Literacy and Numeracy (WPLN) Level 3 or its equivalent.
• SOQ shall counsel and advise applicants without meeting the education, literacy and numeracy requirement that they may not be able to comprehend the content, keep up pace of training and/or cope with assessment conducted. Where necessary, unsuitable applicants will be discouraged from enrolling in the programme.