Customer Service Excellence (Level 1)
Training Provider: ASSURE SAFETY PTE. LTD.
Course Reference: TGS-2023022111
S$150
Original: S$300
Save S$150
About This Course
At the end of the training, the learners will be able to follow guidelines to provide positive customer service to a diverse range of customers.
What You'll Learn
Assure Safety Pte Ltd intends to offer training for Food and Beverage (F&B) operational staff in the food services sector. Employers must ensure that their Singapore citizen and PR food services workers meet the food services PWM training requirements of attaining at least 2 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules.
Employers will be given a grace period to comply with the food services PWM training requirements:
• For new hires: six months from the new hire’s date of employment
• For existing employees: up till 29 February 2024 (one year from the food services PWM implementation on 1 March 2023)
Through proper Workplace Safety & Health (WSH) training, food services workers will be able to reduce workplace risks and increase their productivity while offering positive food service experiences to customers.
Employers will be given a grace period to comply with the food services PWM training requirements:
• For new hires: six months from the new hire’s date of employment
• For existing employees: up till 29 February 2024 (one year from the food services PWM implementation on 1 March 2023)
Through proper Workplace Safety & Health (WSH) training, food services workers will be able to reduce workplace risks and increase their productivity while offering positive food service experiences to customers.
Entry Requirements
Able to understand, read and write in basic English.
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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