Collaborative Performance Management and Coaching
Training Provider: NANYANG TECHNOLOGICAL UNIVERSITY
Course Reference: TGS-2015502638
S$590
About This Course
This is a beginner-level course that will equip participants with Collaborative Dialogue frameworks and skills with a focus on adapting this to the performance management and coaching contexts. Through the hands-on application, they will also sharpen their questioning skills, learn and use goal-setting frameworks, and develop skills in handling emotional or conflict situations.
What You'll Learn
1) Recognition, Coaching Dialogue and Constructive Feedback 2) Performance-Based Appraisal and Rewards 3) The Different Phases of Performance Management 4) The Communication Elements in the Performance Appraisal Interview 5) Performance Management Pitfalls to Avoid 6) Understanding Personality and Communication Styles 7) How to Adapt Your Management/Communication Style to Different Personalities 8) Dealing with Transactions: For Collaboration, Conflict and Communication Breakdown 9) Planning of the Correct Strategy 10) Targeted Case Studies in Performance Management 11) Basics - Coaching for Performance 12) SMART Goal-Setting Approach; Setting Goals for Collaborative Performance Management
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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