Privacy Policy
How we collect, use, and protect your information with transparency and care
Last Updated: July 10, 2025
Introduction
This Privacy Policy explains how the SkillsFuture Course Directory on Singapore-School.com ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website and use our services. This policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). By using our website, you consent to the collection and use of information in accordance with this policy.
PDPA Compliance (Malaysia)
This website operates in compliance with Malaysia's Personal Data Protection Act 2010. We are committed to protecting your personal data and respecting your privacy rights as outlined under Malaysia law. This includes your rights to access, correct, and limit the processing of your personal data.
1. Information We Collect
1.1 Information You Provide
- Contact Information: When you submit forms, report updates, or contact us, we may collect your name, email address, phone number, and other contact details.
- Course Feedback: Information you provide when reporting errors, suggesting updates to course listings, or submitting reviews.
- Communication: Any messages, feedback, inquiries, or testimonials you send to us through our website or email.
1.2 Information We Collect Automatically
- Usage Data: Information about how you interact with our website, including pages visited, search queries, time spent on the site, and click patterns.
- Device Information: Your IP address, browser type and version, operating system, device identifiers, and referring website.
- Cookies: We use essential, functional, analytical, and advertising cookies to enhance your browsing experience and display relevant Google AdSense advertisements.
- Location Data: General location information based on your IP address to provide region-specific content and relevant course listings.
2. How We Use Your Information
We use the collected information for the following lawful purposes under Malaysia's PDPA:
- Service Provision: To provide and maintain our SkillsFuture course directory services, search functionality, and comparison tools.
- Communication & Support: To respond to your inquiries, send notifications about course updates, and provide customer support.
- Website Improvement: To analyze usage patterns, improve our website functionality, and enhance user experience.
- Legal Compliance: To comply with applicable laws including PDPA, regulations, and legal processes.
- Advertising: To display relevant advertisements through Google AdSense and other ad networks.
- Security: To protect our website, users, and business from fraud, abuse, and security threats.
3. Information Sharing and Disclosure
Privacy Commitment (PDPA Compliance)
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. Any data sharing is done in accordance with Malaysia's PDPA and only for legitimate business purposes.
We may share your information only in the following circumstances:
- Training Providers: When you submit reports or inquiries about course information, we may share relevant details with training providers to verify and update their listings.
- Service Providers: With trusted third-party service providers including hosting services, analytics providers, and advertising networks (such as Google AdSense).
- Legal Requirements: When required by Malaysia law, court order, government request, or to protect our legal rights and prevent fraud.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, subject to the same privacy protections.
4. Cookies and Tracking Technologies
By continuing to use our website, you consent to our use of cookies and similar technologies. You can manage your cookie preferences through your browser settings.
Essential Cookies
- Remember your preferences
- Maintain session state
- Ensure website security
Analytics Cookies
- Google Analytics for traffic analysis
- User behavior tracking
- Performance monitoring
Advertising Cookies
- Google AdSense for personalized ads
- Track ad performance
- Display relevant advertisements
5. Third-Party Services and Advertising
Our website integrates with various third-party services that have their own privacy policies. We encourage you to review these policies.
Google Services
- Google AdSense: Displays personalized advertisements based on your interests and browsing behavior.
- Google Analytics: Provides website analytics and user behavior insights. Data is aggregated and used to improve our services.
Important Notice
We are not responsible for the privacy practices of third-party websites, services, or advertisers. We encourage you to read the privacy policies of any third-party services you interact with through our website.
6. Your Rights Under Malaysia's PDPA
Under Malaysia's Personal Data Protection Act 2010, you have specific rights regarding your personal data. We are committed to honoring these rights and responding to your requests promptly.
Right of Access
Request a copy of the personal information we hold about you and how it's being used.
Right of Correction
Request correction of inaccurate, incomplete, or out-of-date personal information.
Right to Withdraw Consent
Withdraw your consent for data processing where consent was the lawful basis.
How to Exercise Your Rights
To exercise any of these rights, please contact us at [email protected] with the subject line "PDPA Data Subject Request". We will respond within 30 days as required by Malaysia's PDPA.
7. Data Protection and Security
We implement appropriate technical and organizational security measures to protect your personal information:
Encryption
SSL/TLS protocols for secure data transmission
Access Control
Authentication and authorization procedures
Training
Employee data protection practices
Important Notice About Course Information
The course information displayed on our website is collected from publicly available sources and training provider websites. While we strive for accuracy, we cannot guarantee that all information is current or correct. We strongly recommend contacting training providers directly to verify details before making any decisions.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, your personal data, or our PDPA compliance, please contact us:
Email:
For PDPA requests, use subject:
"PDPA Data Subject Request"
Website:
Singapore-School.com/SkillsFuture
Response Time: We will respond to your inquiry within 30 days as required by Malaysia's PDPA.