PWM-Cleaning: L1 Customer Management (Classroom & Asynchronous)
Training Provider: TRAINING MASTERS WORKFORCE INSTITUTE PTE LTD
Course Reference: TGS-2018500580
S$95
Original: S$190
Save S$95
About This Course
This course is only for the low wage workers in the PWM-Cleaning Sector.
Able to follow guidelines to provide customer service
What You'll Learn
Types of triggers in the service environment; types of service challenges; customer needs and expectations; principle of effective communication; organisational requirement and procedures for customer handling and service delivery; problem solving tools
Entry Requirements
Since this is a level 1 module, no entry requirement
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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