CUSTOMER MANAGEMENT (SSO L3).
Training Provider: BESPOKE SOLUTION TRAINING CONSULTANCY PTE. LTD.
Course Reference: TGS-2018500602
S$210
Original: S$420
Save S$210
About This Course
Upon completion of the course, participants are equipped with the knowledge and skills to plan to meet internal and external customer requirements, ensure the delivery of quality service and monitoring and review customer service.
What You'll Learn
1. Plan to meet internal and external customer requirements
2. Ensure the delivery of quality service
3. Monitor and review customer service
2. Ensure the delivery of quality service
3. Monitor and review customer service
Entry Requirements
Learners are encouraged to:
• Develop Reading, Listening and Speaking of English to a proficiency level equivalent to the Employability Skills System (ESS) Literacy Level 3
• Develop Numeracy skills to a proficiency level equivalent to the Employability Skills System (ESS) Numeracy Level 3
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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