PWM-Cleaning: L1 Customer Management - AOP
Training Provider: TRAINING MASTERS WORKFORCE INSTITUTE PTE LTD
Course Reference: TGS-2018500775
S$60
Original: S$120
Save S$60
About This Course
This course is only for the low wage workers in the PWM-Cleaning Sector.
Follow guidelines to provide customer service
What You'll Learn
Types of triggers in the service environment; Types of service challenges; Customer needs and expectations; Principle of effective communication; organisational requirement and procedures for customer handling and service delivery; Problem solving tools
Entry Requirements
Minimum 60 days or 2 month working experience
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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