(SCTP) WSQ Advanced Certificate in Infocomm Technology (Infrastructure) (Synchronous and Asynchronous E-Learning) (Full-Time( TA-Eligible)

About This Course

The Advanced Certificate in Infrastructure Support equips learners with the essential skills for successful careers in IT infrastructure support. Graduates can pursue roles such as Server Administrators, Network Technicians, Desktop Support Engineers, IT Support Executives, and Infrastructure Support Engineers.

The course includes six modules covering critical IT infrastructure topics. The Server Basics module provides foundational knowledge of server administration, including hardware management, operating systems, network configuration, and data security. In Networking Basics, learners gain expertise in network design, configuration, security, and troubleshooting. The IT Operating Systems Deployment module focuses on Microsoft 365 configuration, security, and compliance, while IT Operating Systems Support emphasizes endpoint management, application configuration, and security in both on-premises and cloud environments.

The Cloud Fundamentals module introduces learners to Azure architecture, cost management, and cloud governance, enabling them to design and manage cloud solutions. The Linux Fundamentals module provides practical knowledge in Linux administration, user and file management, networking, and shell scripting. The IT Customer Service module hones customer support skills, including troubleshooting, case documentation, and performance management.

Finally, the Capstone Project integrates all acquired skills, involving network configuration, system compatibility, authentication, storage implementation, and OS upgrades.

Graduates emerge with hands-on experience and a solid foundation in IT infrastructure, ready to contribute to organizational efficiency and support digital transformation initiatives across various industries.