Hospitality Service & Communication
Training Provider: Institute of Technical Education
Course Reference: TGS-2020500891
S$1,722
About This Course
On completion of the module, students should be able to handle communications required at the workplace at a functional level. They will be able to apply communicative skills (listening, speaking, reading and writing) at workplace. Students will also be able to handle guests’ concerns and feedback, manage guests’ needs and expectations and response to service challenges.
What You'll Learn
On completion of the module, students should be able to handle communications required at the workplace at a functional level. They will be able to apply communicative skills (listening, speaking, reading and writing) at workplace. Students will also be able to handle guests’ concerns and feedback, manage guests’ needs and expectations and respond to service challenges.
Hospitality Service & Communication (TS4020FP) is one of the modules leading to HIGHER NITEC IN SERVICES - HOSPITALITY OPERATIONS.
Hospitality Service & Communication (TS4020FP) is one of the modules leading to HIGHER NITEC IN SERVICES - HOSPITALITY OPERATIONS.
Entry Requirements
3 GCE ‘O’ Level passes in:
English Language (Grade 1- 7)
Two other subjects (Grade 1-7)
Applicants must have sat for Mathematics (Elementary or Additional).
OR
Nitec in Services qualifications; or
Nitec qualifications [business/services skills]
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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