Service Excellence
Training Provider: APRO TRAINING CENTRE PTE LTD
Course Reference: TGS-2020503146
S$183
Original: S$365
Save S$183
About This Course
To equip learners with the knowledge and abilities on projecting a positive image and provide Go-the-extra-mile customer service in their course of work and achieve service excellence.
What You'll Learn
Learners will be taught knowledge and skills in projecting a positive image, providing GEMS to customers and handling different types of customers/clients in different service environments.
Entry Requirements
Primary School Leaving Certificate (PSLE) or equivalent; or at least 3 WSQ Statements of Attainment in Workplace Literacy or Numeracy (WPLN) at Level 1 or 2 (eg under ESS, ESS)
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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