Advanced Certificate in Allied Legal Professional Skills Module 7: Alternate Dispute Resolution (Synchronous E-Learning)

This module focuses on mediation, which is a key alternate dispute resolution (ADR) process in Singapore. Participants will learn basic mediation advocacy skills, identify and convey effectively key interests of clients, and employ their existing non-legal skills effectively in a mediation. If trained properly in ADR, Allied Legal Professionals (ALP) can have certain strengths in mediation advocacy and aid lawyers in delivering effective representation of their clients. ALPs may be able to provide better insight to legal counsel, mediator, and other parties about the client’s interests from a layman’s point of view. They may provide better mediation advocacy by reasoning with other parties about the strengths and weaknesses of the parties’ cases from a non-legal perspective hence improve the chances of an amicable settlement beneficial to clients. ALPs may also be able to build better rapport with clients who usually do not come from a legal background. By connecting better with clients, ALPs can help to build clients’ trust and increase clients’ satisfaction with the dispute resolution services provided by the law firms.

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