Service Planning and Implementation - L4 (Classroom)
Training Provider: ASCOTT INTERNATIONAL MANAGEMENT (2001) PTE LTD
Course Reference: TGS-2022017217
S$118
Original: S$392
Save S$274
About This Course
On completion of this unit the learner will have knowledge and application skills in planning to meet internal and external customer requirements, ensuring delivery of quality service and monitoring and review of customer service.
What You'll Learn
1. Plan to meet internal and external customer requirements.
2. Ensure the delivery of quality service.
3. Monitor and review customer service.
2. Ensure the delivery of quality service.
3. Monitor and review customer service.
Entry Requirements
GCE O Level with a credit in English and Maths or;
WPLN Level 5;
Individuals who are customer service-oriented and possess an outgoing personality.
New entrants to the hotel and accommodations sector.
Current industry professionals seeking to advance their skills.
Individuals seeking career transition opportunities.
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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