CoC in Entrepreneurship 101 (Customer Engagement with Chatbot)

Training Provider: Institute of Technical Education
Course Reference: TGS-2023034560
S$57
Original: S$190
Save S$133

About This Course

Participants will learn to deploy and monitor a chatbot for making reservations and downloading promotional vouchers.

What You'll Learn

Participants will acquire the following knowledge and skills:� Importance of chatbot in customer engagement
� Considerations for a good chatbot
� Importance of assessment and evaluation of marketing campaigns
� Ways to measure the effectiveness of marketing campaigns for all platforms
� Know-Like-Trust (KLT) factors for a successful chatbot campaign

Entry Requirements

Nil

Course Details

Duration 7 hours
Language English
Training Commitment Not specified
Total Enrolled New course
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.

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