CoC in AI 101: Customer Relationship Management Chatbot
Training Provider: Institute of Technical Education
Course Reference: TGS-2023034720
S$57
Original: S$190
Save S$133
About This Course
The course equips participants with the necessary skills to develop a Customer Relationship Management (CRM) Chatbot to improve customer engagement and relationship.
What You'll Learn
Topics covered:
� Values for Customer Relationship Management
� Transformation in Digital Customer Service
� Introduction to Artificial Intelligence Landscape
� Development of Customer Relationship Management chatbot applicable to customer service scenarios
� Values for Customer Relationship Management
� Transformation in Digital Customer Service
� Introduction to Artificial Intelligence Landscape
� Development of Customer Relationship Management chatbot applicable to customer service scenarios
Entry Requirements
Nil
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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