(eCornell) Leading Challenging Conversations
Training Provider: GENASHTIM
Course Reference: TGS-2023038348
S$700
About This Course
In the course project, you'll identify a conversation in your workplace, create a plan, practice having the conversation, and determine the appropriate next steps. Professor Nobles will guide you on how to do this using proven strategies and a refined process. This course focuses on conversations you'll have, not coaching others to have these conversations. However, the process that is taught can be shared with peers as they face situations requiring challenging conversations. The course is provided by eCornell in partnership with Genashtim.
What You'll Learn
Identify a conversation that will be challenging.
Prepare for a challenging conversation.
Practice having a conversation that is challenging.
Define next steps and follow up needed after a challenging conversation.
Prepare for a challenging conversation.
Practice having a conversation that is challenging.
Define next steps and follow up needed after a challenging conversation.
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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