(eCornell) Queueing Analysis
Training Provider: GENASHTIM
Course Reference: TGS-2023038404
S$700
About This Course
In this course, you will discover how queueing can be managed effectively through the use of various tools. You will have opportunities to explore, develop, and utilize decision support tools as you consider the customer experience beyond wait times. By the end of this course, you will have broader perspectives on customer satisfaction and the tools needed to understand and affect it. The course is provided by eCornell in partnership with Genashtim.
What You'll Learn
Evaluate queue performance
Build a decision support tool and identify improvement opportunities for a given scenario
Adapt a recommendation for improving queue performance to include time-perception bias
Build a decision support tool and identify improvement opportunities for a given scenario
Adapt a recommendation for improving queue performance to include time-perception bias
Course Details
Back to All Courses
Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
More Courses from GENASHTIM
The framework used in this course for solving fluid dynamics problems can be applied to a wide array...
While 2D simulations are a good place to begin, many of the real-world applications of simulation re...
In this course, you will analyze the processes and theories you must consider as you begin to explor...