(eCornell) Leading Your Team to Optimize Results
Training Provider: GENASHTIM
Course Reference: TGS-2023038451
S$700
About This Course
Your employees are the heart of every food and beverage operation and your most valuable resource, yet so many operators fail to focus attention on employee satisfaction and engagement. Understanding your role in managing and leading employees can help you to reduce costly turnover, safety incidents, theft, and absenteeism, and can improve your operation's quality, productivity, guest satisfaction, and profitability. The course is provided by eCornell in partnership with Genashtim.
What You'll Learn
Identify the components that impact employee performance.
Determine what leadership actions are required to transform non-engaged food and beverage employees into engaged employees.
Identify recruitment and selection strategies to ensure you choose the people who will have the most positive impact on your operation.
Identify the onboarding and training needs that will set new employees up for success and provide growth opportunities for your employees.
Determine what environmental factors impact your employee's performance.
Practice motivation techniques that sustain employee engagement and performance.
Determine what leadership actions are required to transform non-engaged food and beverage employees into engaged employees.
Identify recruitment and selection strategies to ensure you choose the people who will have the most positive impact on your operation.
Identify the onboarding and training needs that will set new employees up for success and provide growth opportunities for your employees.
Determine what environmental factors impact your employee's performance.
Practice motivation techniques that sustain employee engagement and performance.
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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