(eCornell) Crisis Communication Planning

Training Provider: GENASHTIM
Course Reference: TGS-2023038540
S$700

About This Course

In this course, you will define crisis, paracrisis, and the goals of crisis communication. You will share your own experiences and practice identifying potential crises, creating a crisis communication plan, choosing a crisis communication team, and evaluating the plan. The course is provided by eCornell in partnership with Genashtim.

What You'll Learn

Analyze a crisis communication plan to ensure that the organization is prepared for potential crises
Respond to a paracrisis to prevent full crisis development
Prepare internal and external messages to respond to stakeholders during a crisis
Address questions and criticisms from internal and external stakeholders
Evaluate crisis responses to identify plan improvement opportunities

Course Details

Duration 12 hours
Language English
Training Commitment Part Time
Total Enrolled New course
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.

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