Advanced Certificate in Governance, Risk Management and Data Compliance Module 1: Crisis Communications and Data Breach Response for DPOs
About This Course
In the digital era, critical data is coming in from the variety of tools, documents, systems and technologies needed to run operations. Strong data governance is essential in facilitating adherence to compliance requirements without slowing down business. This advanced certificate programme provides participants with in-depth knowledge in data governance, privacy and data protection and practical skills to help manage, plan, support, analyse, deliver and support an ever-growing volume of data and information within their organisations.
Module 1 teaches participants what they can do to reduce the impact to their organisation and stakeholders in the event of a data breach. Participants will learn about the major issues and challenges, learn how to manage perceptions and reputations, manage stakeholder communication and understand the hallmarks of a well-handled crisis situation.
What You'll Learn
• Develop a playbook for cyber and data incident management
• Understand elements of a crisis communications toolkit
• Learn to craft messages and communicate effectively with different stakeholders such as the media, customers, clients, PDPC, employees, etc.
• Learn to manage post crisis communications in order to restore confidence in your company brand.
Entry Requirements
Participants should preferably have tertiary qualifications and/ or with at least 3 years of working experience.