Advanced Certificate in Future Workforce Architecture Module 3: Designing Better Workplace For The Future of Work
Training Provider: SINGAPORE MANAGEMENT UNIVERSITY
Course Reference: TGS-2023039478
S$600
Original: S$2,000
Save S$1,400
About This Course
The Covid-19 pandemic, together with the ongoing shift in the demographics of the workforce, globalisation and climate change have created a need for the workplace to be better designed to support enhanced workplace experience that looks into the physical and psychological needs of the employees.
What You'll Learn
At the end of the 2-day module, participants will be able to:
• Use Design Thinking to innovate people-related issues to create an organisation that is human centred, where people feel recognised, motivated and engaged
• Identify the priority personas (e.g., a manager, a new recruit, an experienced hire, etc.) and design business or HR policies and tools from the lens of these personas
• Conduct a focused research within your organisation to gather important insights, such as empathic interviews, focus groups or employee’s satisfaction surveys
• Identify the moments that matter to the employees, and create rewarding journey maps of their employment experience
• Use Design Thinking to innovate people-related issues to create an organisation that is human centred, where people feel recognised, motivated and engaged
• Identify the priority personas (e.g., a manager, a new recruit, an experienced hire, etc.) and design business or HR policies and tools from the lens of these personas
• Conduct a focused research within your organisation to gather important insights, such as empathic interviews, focus groups or employee’s satisfaction surveys
• Identify the moments that matter to the employees, and create rewarding journey maps of their employment experience
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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