[LPIA] Strategic Problem Solving and Paradox Management (Classroom & Asynchronous)
About This Course
As you rise through the ranks, challenges become more complex, which is why leadership demands advanced analytical thinking. The good news is that you can develop the skills that make your contributions relevant and indispensable. With a structured problem-solving framework, strategic solutions are within your reach.
Strategic Problem Solving and Paradox Management is a course designed for corporate professionals and aspiring managers to do just that.
In this course, you will:
- Gain the analytical skills necessary to navigate the ambiguity and complexity of your roles.
- Discover the step-by-step process for resolving issues—from analyzing concerns and identifying root causes, to empowering stakeholders and formulating sustainable solutions.
- Experience hands-on learning through an “empathy-first” lens with immersive role plays, dynamic discussions, and other experiential activities that simulate real-world challenges.
Apply for this course now to hone your problem-solving acumen and master the art of navigating the complexities and paradoxes that come with leadership.
What You'll Learn
- Articulate and refine problem statements – learn how to effectively scope a problem and define criteria for success.
- Analyze complex business problems, and identify root causes using a structured problem-solving process.
- Use an “empathy-first” approach to identify competing and complementary needs of all stakeholders.
- Formulate solutions using analytical tools and frameworks like fishbone diagram, 5 whys, cost benefit analysis, decision matrices, and more.
- Learn to use creative thinking techniques like SCAMPER and Brainwriting.
- Evaluate the potential impact of different solutions, and make informed decisions when facing contradictory demands or constraints.
Entry Requirements
- Singapore Citizens or Singapore Permanent Residents
- Able to commit to the full duration of the programme