Building Trust in Organisations
Training Provider: SINGAPORE INSTITUTE OF TECHNOLOGY
Course Reference: TGS-2024048193
S$900
Original: S$3,000
Save S$2,100
About This Course
Bias emerges often in many workplace communications, e.g. job descriptions, emails and texts, and feedback delivery. This 2-day course equips learners with bias awareness, to challenge and correct problematic beliefs and behaviours that stand in the way of creating a safe and inclusive professional environment. During this course, learners would be able to identify and acknowledge areas of unconscious bias, understand how to mitigate the negative impact of biases, and apply appropriate methods to eliminate bias under various scenarios, so as to build trust and strengthen team communications.
What You'll Learn
1. Recognise the importance of Diversity, Equity and Inclusion (DEI) as the building blocks of trust and psychological safety in organisations
2. Compare and analyse the differences between being Accepting and Respecting of diversity
3. Learn to recognise unconscious bias, privilege, stereotypes, and prejudice at both the individual and organisational level
4. Evaluate the dimensions of diversity (gender, age, ethnicity, ability, appearance, and social class)
5. Examine the negative impacts of biases and how they undermine trust in organisations
6. Develop strategies to mitigate negative impacts of bias and rebuild trust
7. Apply and evaluate the efficacy of various bias-elimination methods under different communications scenarios
2. Compare and analyse the differences between being Accepting and Respecting of diversity
3. Learn to recognise unconscious bias, privilege, stereotypes, and prejudice at both the individual and organisational level
4. Evaluate the dimensions of diversity (gender, age, ethnicity, ability, appearance, and social class)
5. Examine the negative impacts of biases and how they undermine trust in organisations
6. Develop strategies to mitigate negative impacts of bias and rebuild trust
7. Apply and evaluate the efficacy of various bias-elimination methods under different communications scenarios
Entry Requirements
Diploma or Bachelor's degree in any discipline
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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