Digital Transformation with Generative AI (GenAI)
About This Course
This WSQ Digital Transformation with Generative AI (GenAI) course empowers professionals to explore AI-driven opportunities for digital transformation. Learn how to evaluate business models for AI integration, identify and select the most effective AI tools to enhance business processes and customer experiences, and foster a culture of innovation within your organization.
Gain hands-on experience in conducting feasibility and cost-benefit analyses of AI solutions. Develop practical skills to implement AI tools across various business functions, including content creation, digital marketing, and process optimization, and learn to drive organizational growth with AI technology.
What You'll Learn
• LO1 – Evaluate business models to explore AI driven digital transformation opportunities
• LO2 – Identify AI tools to improve businesses
• LO3 – Conduct feasibility analysis and weigh the costs-benefits of using AI tools
• LO4 – Implement AI Tools to improve busines processes
Topics Covered:
Topic 1: Introduction to AI Driven Digital Transformation
• Digital transformation driven by AI
• Overview of AI technologies and applications
• Enhancing Business Processes with AI
• Improving Customer Experiences with AI
Topic 2: Identify AI tools for Businesses
• Understanding digitization and its applications in business
• Identify AI tools to improve business
Topic 3: Conduct Feasibility Analysis and Cost-Benefit Analysis
• Viability of using AI tools
• Conducting feasibility analysis and and weigh the costs-benefits using AI tools
Topic 4: Implement AI Tools for Businesses
• Building a culture of innovation
• Apply AI tools for content creation
• Apply AI tools for digital marketing
• Apply AI tools for business processes
• Apply AI tools for hard skills
Entry Requirements
Knowledge and Skills
• Able to operate computer functions with minimum Computer Literacy Level 2 based on ICAS Computer Skills Assessment Framework
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)