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(SCTP) WSQ Diploma in Retail (Retail Operations)

Training Provider: Nanyang Polytechnic
Course Reference: TGS-2025055884
S$2,016
Original: S$6,720
Save S$4,704

About This Course

Transform your retail strategy with our course designed to equip you with the skills and knowledge to implement customer-centric business excellence and drive service innovation. Learn to recognize current and emerging retail trends, understand the best retail technologies to engage your customer segment, and develop effective leadership skills. Enhance your capabilities in handling staff, identifying training opportunities, and driving business growth. By the end of the course, you'll be prepared to lead your organization toward customer-focused excellence and sustained success.

What You'll Learn

The course equips learners with the skills and knowledge to implement and manage customer-centric business excellence and drive service innovation. Learners will learn to recognize current and emerging retail trends, understand which retail technologies best engage learners’ customer segment, and develop effective leadership skills. The course is designed to enhance learners’ capabilities in handling staff, identifying training opportunities, and driving business growth.

Entry Requirements

Basic English Proficiency:
Able to understand and read English, in order to comprehend trainer's instructions, training materials and participate in class discussions.

Basic Digital Literacy:
Use email, browse the internet and be able to use Microsoft Office.

Course Details

Duration 198 hours
Language English
Training Commitment Part Time
Total Enrolled New course
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.

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