Customer Management (Supervise Service Operations) (SF)
Training Provider: ASCENDO ACADEMY PTE. LTD.
Course Reference: TGS-2018500715
S$240
Original: S$480
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About This Course
On completion of this unit, the participants will have knowledge and application skills in the workplace. This includes:
• Plan to meet internal and external customer requirements
• Ensure the delivery of quality service
• Monitor and review customer service
What You'll Learn
Understand requirements of Supervise Service Operations (EVS-CFC-3005-1.1) with the knowledge and skills to in planning to meet internal and external customer requirements, ensuring the delivery of quality service and monitoring and reviewing customer service.
Entry Requirements
1. Able to understand simple English, equivalent to WPLN Level 2
2. No formal academic qualification is required
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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