After-sales Service (RET-CEX-1001-1.1) (synchronous E-learning)
Training Provider: NATC INSTITUTE PTE. LTD.
Course Reference: TGS-2019502937
S$225
Original: S$450
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About This Course
This unit covers the skills and knowledge required to service staff to Handle Retail After Sales Service in the various sub-sectors. It involves establishing customer service requirements, processing customer’s service request and concluding after sales service.
What You'll Learn
This competency unit consists of the following elements:
1. Establish customer service requirements
2. Process customer’s service request
3. Conclude after sales service
1. Establish customer service requirements
2. Process customer’s service request
3. Conclude after sales service
Entry Requirements
Primary education without PSLE/ PSPE certification or their equivalent
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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