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Chatbot Marketing

Name: Chatbot Marketing
Price: 650 SGD
Rating: 4.6 (495 reviews)

Training Provider: LEARNCOLLAB PTE. LTD.

Course Reference: TGS-2021003524

S$650

Original: S$1,300

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About This Course

At the end of the course, learners are able to:
LO1 - Develop a business case for the customer service knowledge base
LO2 - Develop user requirements for customer service knowledge base
LO3 - Design system specifications that meet organisation’s needs and budgetary requirements
LO4 - Conduct UAT and Launch
LO5 - Provide training and support to users of the customer service knowledge base
LO6 - Collect feedback on improvements to customer service knowledge base.

What You'll Learn

LearnCollab’s Chatbot Marketing course syllabus was developed based on real-world chatbot marketing consultancy projects. The ChatBots we developed were focused on customer acquisition and conversion. We build the chatbots from the ground up because the features and flow we wanted to include in the chatbot was not available commercially anywhere. By creating a course on how to develop a Customer Acquisition & Conversion Chatbox, we are confident business owners and consultants will be able to benefit not only by customising our provided chatbot templates to suit their business process and flow, but also be able to deploy their chatbot by the time the course is completed.

Ultimately, the course will help participants learn and deploy a customised chatbot in their organisation and increase customer acquisition and sales.

Entry Requirements

- Have ‘O’ level pass in English and Mathematics. Broadly equivalent to WPL Level 6 and WPN – Intermediate Level
- Have working experience of slightly more than two years to highly experienced managers