Advanced Office Management and Administration Skills
About This Course
Course to equip participants with the skills and knowledge to:
- propose event initiatives to meet the organisation's needs
- organise event activities according to the approved plan
- disseminate information to the stakeholders to secure their commitments
- coordinate administrative support activities seamlessly
- gather post-event feedback to conduct closeout activity
What You'll Learn
- types of event initiatives
- scope of activities and deliverables
- areas of responsibilities
- budget consideration
- approval for proposed plan
Use organising skills to achieve results
- use of flow chart
- manage task activities
- identify priorities and deadlines
- working with multiple stakeholders
- building strong relationships with suppliers and vendors
Apply advanced communication skills to engage stakeholders
- use of persuasive skills
- establish collaborative skills
- obtain stakeholders' buy-in
Use of electronic tools to manage administrative activities
- electronic calendars
- web conferencing tools
- online tools
Apply digital tools to monitor performance and conduct event closeout activity
Entry Requirements
able to speak, read, and write at a English proficiency level of ES WPLN L3 or equivalent
attitudes that include: a sense of responsibility, able to support and add value to business operation, being passionate in performing work activities
target age group: 25 and above
minimum education level: GCE 'N' Level
required years of experience: 6 months of work experience