(SCTP) Business Digitalisation Specialist (Classroom and Synchronous eLearning)
About This Course
This course aims to empower learners with skills to utilize Generative AI and emerging technologies in professional settings. It covers current trends, enabling critical evaluation for business relevance. Learners will synthesize knowledge to advise on technology adoption, aligning with organizational goals. The course also offers theoretical and practical insights into Robotic Process Automation (RPA) using Automation Anywhere Enterprise, focusing on RPA fundamentals and hands-on experience. Additionally, the course also provides a comprehensive overview of Data Analytics, including data collection, cleaning, visualization, and machine learning for generating business insights. Another unit introduces project managers to AI fundamentals and applications, emphasizing real-world examples and the evolving role of project managers in the AI era. Lastly, the course equips learners with essential communication skills for effectively engaging stakeholders in project discussions, emphasizing tailored messaging and leveraging diverse communication channels.
What You'll Learn
Participants will develop skills to leverage Generative AI and emerging technologies in professional contexts, including:
• Understand digital disruptors impacting workplaces.
• Learn ChatGPT prompt engineering.
• Mobile app building and integration.
• Explore Generative AI: text-to-videos, AI voice-over.
• Apply AI in businesses and job functions.
• Evaluate emerging tech's value via cost-benefit analysis,
recommend feasibility to stakeholders.
• Identify RPA architecture and components.
• Assess RPA feasibility for application opportunities.
• Utilize functions of Automation Anywhere.
• Perform testing, fault-finding with RPA.
• Support API-level integrations with RPA.
• Analyze data across 4 levels: Collection, Presentation,
Exploration.
• Learn to use Power BI, Excel, Orange AI, MySQL for Analytics.
• Assess business insights' impact on organizations.
• Understand communication methods utilizing AI-driven communication analysis, change control processes.
• Compare project management tools with AI-driven analytics.
• Predict project impacts with AI predictive analytics, leverage AI risk assessment.
• Understand communication channels, processing techniques.
• Employ active listening strategies.
• Use effective questioning techniques for clarity and enhance understanding of information.
Entry Requirements
Academic Level Required:
At least 3 GCE ‘O’ Level Passes including English Language with C6 pass or Higher Nitec or Equivalent
Language Proficiency:
Be able to listen, speak, read and write English at a proficiency level equivalent to WSQ Workplace Literacy (WPLN) Level 4
Work Experience Required:
N/A
Minimum Age Required:
21