Digital Human Applications to Enhance Branding and Customer Service
About This Course
This WSQ Digital Human Applications to Enhance Branding and Customer Service course is designed to help participants master the integration of AI-powered digital humans into branding and customer engagement strategies. The course begins with an overview of AI digital human technology, exploring their strengths, limitations, and applicability across various industries. Participants will learn to tailor digital human designs for sector-specific needs, leveraging cutting-edge AI platforms to create interactive and impactful experiences.
This WSQ Digital Human Applications to Enhance Branding and Customer Service course is designed to help participants master the integration of AI-powered digital humans into branding and customer engagement strategies. The course begins with an overview of AI digital human technology, exploring their strengths, limitations, and applicability across various industries. Participants will learn to tailor digital human designs for sector-specific needs, leveraging cutting-edge AI platforms to create interactive and impactful experiences.
The course also provides in-depth training on analyzing and optimizing AI digital humans for diverse use cases in education and business. Through real-world case studies, participants will evaluate performance and effectiveness while balancing automation with human-centric values. Finally, the course delves into designing and implementing improvements in AI digital human technology, focusing on efficiency-accuracy tradeoffs and ensuring ethical practices in AI-driven branding and customer service initiatives.
What You'll Learn
LO1 – Evaluate the strengths, limitations, and feasibility of AI digital human technology within industry contexts.
LO2 – Evaluate the performance of AI digital human applications and analyze their effectiveness.
LO3 – Establish algorithm designs and assess improvements for AI digital humans.
Entry Requirements
Knowledge and Skills
• Able to operate using computer functions
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
• Positive Learning Attitude
• Enthusiastic Learner
Experience
• Minimum of 1 year of working experience
Target age group: 21-65 years old