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of 2 courses
Coach for Service Performance (Optimising Performance Through Coaching)
BEACON CONSULTING PTE LTD
•Recognise the role of a coach in coaching for service performance.
•Prepare coaching plan for individuals to addre...
Service Excellence (The Art of Delight)
BEACON CONSULTING PTE LTD
•Recognise the diverse range of customers, their needs and their expectations.
•Demonstrate effective communicatio...