Communicate and Relate Effectively at the Workplace
Training Provider: LIGHTHOUSE GLOBAL TRAINING AND CONSULTANCY PTE. LTD.
Course Reference: TGS-2011500998
S$125
Original: S$250
Save S$125
About This Course
This programme will impart to learners the ability to use effective communication techniques to interpret, clarify, analyse and respond to information received, and use effective negotiation skills to resolve conflicts for a win-win outcome, taking into consideration social and cultural differences.
What You'll Learn
The Communication Process
What is Effective Communication?
Barriers to Effective Communication
Understanding Workplace Communication
Interpret, Analyse and Respond to Information Effective Interpersonal Communication Techniques
Working Together As One
What is a Conflict?
Systematic Approach to Resolving Conflict
The Negotiation Process
Follow Through after Negotiation
What is Effective Communication?
Barriers to Effective Communication
Understanding Workplace Communication
Interpret, Analyse and Respond to Information Effective Interpersonal Communication Techniques
Working Together As One
What is a Conflict?
Systematic Approach to Resolving Conflict
The Negotiation Process
Follow Through after Negotiation
Course Details
Back to All Courses
Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
More Courses from LIGHTHOUSE GLOBAL TRAINING AND CONSULTANCY PTE. LTD.
This programme will impart to learners the specific skills and knowledge to implement after-sales pr...
This programme will impart to learners the specific skills and knowledge to implement after-sales pr...
At the end of completion of the programme, the learners will be able to
1. The learner is able to ...