Showing 221 - 231
of 231 courses
WSQ CRM-Customer service (SF) (Synchronous and Asynchronous E-Learning)
LITHAN ACADEMY PTE. LTD.
At the end of the course, learners attaining the following Learning Outcomes is the objective of this course.
Knowledge...
WSQ Customer Service Excellence (Level 1) (Classroom and Asynchronous e-Learning)
AT-SUNRICE GLOBALCHEF ACADEMY PTE. LTD.
Following are the course objectives.
• Understand and recognise the types of customers and triggers in the service en...
WSQ Customer Service Excellence (Level 4)
AT-SUNRICE GLOBALCHEF ACADEMY PTE. LTD.
• Components of a service recovery framework.
• Criteria to evaluate effectiveness of service recovery framework.
...
WSQ Develop a Customer Focused Team
WILLIAM ANGLISS INSTITUTE PTE. LTD.
This course is essential in Service industries, especially in the pandemic-hit F&B industry, where manpower shortage cau...
WSQ Diploma in Retail (Retail Operations)
NTUC LEARNINGHUB PTE. LTD.
Retail (SF): Financial Budget Planning and Management L4
At the end of the course, learners will be able to recommend p...
WSQ IT Customer service (SF) (Synchronous and Asynchronous E-Learning)
LITHAN ACADEMY PTE. LTD.
The "IT Customer Service" module equips learners with essential knowledge and skills for excelling in customer service r...
WSQ Manage Relationship with Customers (Synchronous e-learning)
SFIC INSTITUTE PTE. LTD.
A competent individual must be able to successfully perform the following:
1. Identify and assess customer expectations...
WSQ Product Advisory
SFIC INSTITUTE PTE. LTD.
On completion the learners will harness the following;
Knowledge
• Demonstrating product knowledge & understanding t...
WSQ Respond to Service Challenges and Opportunities
WILLIAM ANGLISS INSTITUTE PTE. LTD.
On completion of this unit, participants will have acquired the skills, knowledge and attitude required to recognize cus...
WSQ-MS Generative AI for Work
TRAINOCATE (S) PTE. LTD.
This training emphasizes understanding of generative AI's vast potential and real-world applications, especially in cust...
WSQ-SS Elevate Your Customer Service: Drive Engagement & Loyalty
TRAINOCATE (S) PTE. LTD.
In today’s competitive marketplace, exceptional customer service is not just a differentiator; it’s a necessity. Org...