Showing 201 - 220
of 231 courses
Service Experience Design
Institute of Technical Education
On completion of this module, trainees should be able to develop, strategise and execute point-to-point customer service...
Service Experience Design for Competitive Advantage
NTUC LEARNINGHUB PTE. LTD.
Designed for management-level professionals in the food services industry (e.g., Team Leaders and Managers, Group Bever...
Service Leadership (SF)
CARRIE ACADEMY INTERNATIONAL PTE. LTD.
On successful completion of this unit the participant will have the knowledge and skills to develop and maintain profess...
Service Leadership (SLL1)
ROHEI CORPORATION PTE. LTD.
The programme provides the learner with the key foundational knowledge and skills to deliver customer service based on t...
Service Leadership (synchronous E-learning)
NATC INSTITUTE PTE. LTD.
To prepare executive to develop and maintain professional image that align to and support store image and customer servi...
Service Planning and Implementation - L4 (Classroom)
ASCOTT INTERNATIONAL MANAGEMENT (2001) PTE LTD
On completion of this unit the learner will have knowledge and application skills in planning to meet internal and exter...
SkillsFuture for Digital Workplace 2.0 Retail (Classroom + Asynchronous E-learning)
James Cook Institute Pte Ltd
a) Using Data Analytics to understand customer demand and changing interests as well as optimizing resources
b) Using a...
Solution Selling: Tailoring Solutions to Client Challenges
CLICKACADEMY ASIA PTE. LTD.
Solution Selling: Tailoring Solutions to Client Challenges equips sales professionals with advanced skills to address co...
Strategic Design Thinking: Transformative Solutions for Real World Challenges (Sales, Customer Service, Risk Management, Innovation, Communication, Project Management, Leadership, Teamwork)
INSTITUTE OF SINGAPORE PROJECT MANAGEMENT PTE. LTD.
Embark on a transformative journey of innovation with our Design Thinking Mastery Course. This immersive program equips ...
Strategise Workforce for Service Excellence (People and Relationship Management)
SERVICE QUALITY CENTRE PTE. LTD.
Businesses looking to gain lasting competitive advantage are increasingly turning to create the differentiated customer ...
Techniques for Outstanding Customer Interactions in Call Centers
HAI LECK ENGINEERING (PRIVATE) LIMITED
Enhance your customer service skills with this WSQ course focused on effective communication and client interaction in c...
The Power of the WeChat Marketing - Appeal to Chinese consumers through WeChat
SINGAPORE MANAGEMENT UNIVERSITY
In this module, participants will develop a good understanding of China’s most popular social media tool WeChat, with ...
Transforming Moments into Memories (Customer Service Excellence L1)
NTUC LEARNINGHUB PTE. LTD.
At the end of the course, participants will be able to:
1. Identify the changing expectations in customer service due...
Using Mobile Technology at the Workplace
AUSTON INSTITUTE OF MANAGEMENT PTE. LTD.
Targeted sector(s) background and needs for the training:
The targeted sector are PMETs in hospitality and retail. With...
Value-Based Selling - Elevate Your Sales, Maximize Profits and Dominate Your Market
CLICKACADEMY ASIA PTE. LTD.
Value-Based Selling - Elevate Your Sales, Maximize Profits and Dominate Your Market equips sales professionals with adva...
Veterinary Products & Services - Part of Post Diploma Certificate in Professional Practices (SDVC1)
Ngee Ann Polytechnic
This module will provide participants with basic concepts and knowledge of customer service principles and skills, and m...
Visual Merchandising Presentation (Level 1) (SF)
LIGHTHOUSE GLOBAL TRAINING AND CONSULTANCY PTE. LTD.
This programme will impart to learners the specific skills and knowledge in carrying out construction and maintenance of...
WSQ CRM -Capstone Project (SF) (Synchronous and Asynchronous E-Learning)
LITHAN ACADEMY PTE. LTD.
At the end of the course, learners attaining the following Learning Outcomes is the objective of this course
• Analyz...
WSQ Adapt to Change with an Outward Mindset for Frontliners
AETOS TRAINING ACADEMY PTE. LTD.
This course was designed to nourish Outward Mindset in the role as a frontline professional, be it in the security profe...
WSQ Certificate in Food Services (Culinary Arts)(Classroom & Asynchronous e-Learning)
AT-SUNRICE GLOBALCHEF ACADEMY PTE. LTD.
At the end of the course, the learners will be able to:
• LO1: Receive, check, prepare, pack and deliver stocks with ...