Showing 181 - 200
of 231 courses
PWM-Retail: Working Together for Professional Service (SF)
SINGAPORE INSTITUTE OF HOSPITALITY
This course is only for the low wage workers in the PWM-Retail Sector.
Work in a diverse service environment, contribut...
PWM-Retail: WSQ CUSTOMER EXPERIENCE MANAGEMENT (Synchronous e-Learning)
SFIC INSTITUTE PTE. LTD.
This course is only for the low wage workers in the PWM-Retail Sector.
At the end of the programme, participants will b...
Quality Customer Service Excellence
TONI INTERNATIONAL COLLEGE OF AESTHETICS & PHYSIOLOGY PTE. LTD.
1. Identify customers, their needs and expectations
2. Develop professional image and persona through positive personal...
Reimagine Customer Service
SSA ACADEMY PTE. LTD.
This beginner-level Critical Core Skills course is designed to help you enhance service quality through innovative appro...
Reimagine Customer Service
SSA ACADEMY PTE. LTD.
This beginner-level Critical Core Skills course is designed to help you enhance service quality through innovative appro...
Retail (SF): Contribute to Customer Service over Various Platforms
NTUC LEARNINGHUB PTE. LTD.
At the end of the programme, participants will be able to:
1. Leverage on organisational resource when engaging with ...
Retail Analytics (Async e-Learning)
Nanyang Polytechnic
In this digital transformation landscape, data analytics forms an integral part of the business which focuses on providi...
Revolutionizing Customer Service with AI Chatbots
INNOHAT TRAINING PTE. LTD.
Step into the future of customer service with our course on Revolutionizing Customer Service with AI Chatbots. This comp...
Revolutionizing Customer Service with AI Chatbots (Synchronous e-Learning)
INNOHAT TRAINING PTE. LTD.
Step into the future of customer service with our course on Revolutionizing Customer Service with AI Chatbots. This comp...
SCPD02 Managing the Transport and Logistics Environment
Temasek Polytechnic
This is a 100% e-learning course that runs on a PC or laptop web browser. At the end of this course, you will learn:
1. ...
SCPD04 Customer Service and Quality Management
Temasek Polytechnic
This is a 100% e-learning course that runs on a PC or laptop web browser. At the end of this course, you will learn:
1. ...
SCTP in Passenger Services (Full-Time) (TA-eligible)
Institute of Technical Education
This course equips trainees with the skills, knowledge and professional attributes to deliver high-quality customer serv...
Service and Food Hygiene for Delivery Personnel
Ngee Ann Polytechnic
The objective of the course is to equip food delivery personnel with holistic skillsets covering customer service, emoti...
Service as a Powerful Sales Tool [Classroom Facilitated, Asynchronous E-Learning]
Singapore Institute Of Retail Studies (SIRS)
This course will equip you with the tools to uphold ethical and professional integrity in every interaction. You will le...
Service Design (SD) for 360 Customer Experience with CX and UX
NTUC LEARNINGHUB PTE. LTD.
1: Identify the importance of an effective customer service knowledge base.
2: Analyse the importance of a well-struct...
Service Excellence
APRO TRAINING CENTRE PTE LTD
To equip learners with the knowledge and abilities on projecting a positive image and provide Go-the-extra-mile customer...
Service Excellence (Level 1)
ALL HEARTS PTE. LTD.
The Learning Units have designed and sequenced to help the Learner’s to first establish the right mindset, and then ap...
Service Excellence (Synchronous E-learning)
BELLS INSTITUTE OF HIGHER LEARNING PTE. LTD.
The learner will be able to identify the different types of customers, their needs and expectations.
The learner will...
Service Excellence - L1 (Classroom & Asynchronous e-learning)
ASCOTT INTERNATIONAL MANAGEMENT (2001) PTE LTD
Good customer service is easy, but excellent customer service only occurs when your hotel goes that one step further tha...
Service Excellence: Integrating Omnichannel Customer Experience [Classroom Facilitated, Asynchronous E-Learning]
Singapore Institute Of Retail Studies (SIRS)
Delivering exceptional customer experiences is critical in today’s competitive retail landscape. Service Excellence: I...