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Advanced Certificate in Generative Artificial Intelligence Apps Design and Prompt Engineering Module 5: Gen AI Apps Design and Prompt Engineering in Sales and Customer Service (Synchronous E-Learning)
SINGAPORE MANAGEMENT UNIVERSITY
Module 5 is targeted at sales and customer service professionals, equipping them with the skills to design and deploy Ge...
Advanced Data Analytics: Making Better Customer Decisions Using Analytics
SINGAPORE MANAGEMENT UNIVERSITY
The overall objective of this three-day workshop is to equip participants with the competency to perform customer analyt...
Advanced Data Analytics: Making Better Customer Decisions Using Analytics (Synchronous E-Learning)
SINGAPORE MANAGEMENT UNIVERSITY
The overall objective of this three-day workshop is to equip participants with the competency to perform customer analyt...
After-sales Service (RET-CEX-1001-1.1) (synchronous E-learning)
NATC INSTITUTE PTE. LTD.
This unit covers the skills and knowledge required to service staff to Handle Retail After Sales Service in the various ...
AI Digital Human Application for Education, Customer Service and Presentation
TERTIARY INFOTECH PTE. LTD.
The WSQ AI Digital Human Application for Education, Customer Service, and Presentation course equips learners with in-de...
AI-aided Design Thinking for Creative Problem-Solving
EVEREST INNOVATION PTE. LTD.
Here is a concise, academic-style "About This Course" description within the stipulated character limit:
This cours...
AI-Driven Communication Strategies to Drive Service Excellence
EDUSPHERE COLLEGE OF MANAGEMENT AND TECHNOLOGY PTE. LTD.
At the end of the course, learners are able to:
1) Identify the various types of customers, their needs and expectation...
Amplify Experience Management with Data & Insights
NATIONAL UNIVERSITY OF SINGAPORE
At the end of the course, participants will be able to establish a cohesive customer journey in line with evolving custo...
Apply Colour Theory (SF)
CARRIE ACADEMY INTERNATIONAL PTE. LTD.
On successful completion of this unit participant will have the knowledge and skills to maintain store and customer serv...
Automation Management: Developing Generative AI Chatbots for Customer Service
AESTHETICAR PTE. LTD.
This course equips participants with the knowledge and skills to successfully integrate Generative AI-powered chatbots i...
Basic Customer Relationship Management
TEMBUSU INSTITUTE PTE. LTD.
Candidate complete this module will be able to:
Leverage on organisational resources when engaging with customers over ...
Build a Generative AI LLM-Powered Chatbot to Enhance Customer Service
TERTIARY INFOTECH PTE. LTD.
This comprehensive course equips participants with the expertise to evaluate, build, and optimize Large Language Models ...
Building a Sales-Driven Culture
CLICKACADEMY ASIA PTE. LTD.
Building a Sales-Driven Culture is an intensive course designed to help you transform your organisation's sales approach...
Chatbot Management Course
ALSA GROUP PTE. LTD.
Businesses need to maintain a constant presence across different marketing channels to ensure that both existing and pot...
Chatbot Marketing
LEARNCOLLAB PTE. LTD.
At the end of the course, learners are able to:
LO1 - Develop a business case for the customer service knowledge base
...
Contribute to Customer Service over Various Platforms (SF)
SINGAPORE NATIONAL EMPLOYERS FEDERATION
Leverage on organisational resources when engaging with customers over various platforms
Portray professional etiquette...
Conversational Uis
NATIONAL UNIVERSITY OF SINGAPORE
Conversational User Interfaces (UIs) refers to the user-machine interaction model with the interactions occurring in the...
Coordinate Food and Beverage Service (Part of SCTP)
Asian Culinary Institute of Singapore
This course focuses on improving organizational customer service excellence. It covers the compnents of service stnadard...
Create Agentic AI Automations Without Coding
INTELLISOFT SYSTEMS
In the fast-evolving world of AI, understanding how to design and deploy intelligent agents—without writing a single l...
Create and Enhance Positive Customer Experience
AETOS TRAINING ACADEMY PTE. LTD.
The purpose of this TSC Unit is to enable Auxiliary Police Officers, Auxiliary Police Officers (Enhancement) and Protect...