Showing 41 - 60
of 231 courses
Create Copilot Chatbots and Agents with Microsoft Copilot Studio
TERTIARY INFOTECH PTE. LTD.
Master the art of building AI-powered chatbots with Microsoft Copilot Studio. This course will guide you through concept...
Create Relevant and Pleasant Customer Experiences
BEAUTY FOREVER LEARNING HUB PTE. LTD.
1. Use Various Platforms to Engage Customers
2. Leverage on Organisational Resources when Engaging with Customers
3....
Creating Moments of Emotional Connections in Customer Service
Nanyang Polytechnic
In today’s business environment, designing effective customer experiences is crucial for gaining a competitive advanta...
Customer Experience Management L2: Contribute to Customer Service over Various Platforms
NTUC LEARNINGHUB PTE. LTD.
This skill describes the ability to leverage on available organisational resources when engaging with customers over var...
Customer Experience Management L4
NTUC LEARNINGHUB PTE. LTD.
At the end of this course, learners will be able to:
- Understand and managing all aspects of customer service knowle...
Customer Loyalty and Retention Strategy Formulation
ALL HEARTS PTE. LTD.
This course equips professionals in marketing, customer service, and management with strategies and tools to build lasti...
Customer Loyalty and Retention Strategy Formulation L4
NTUC LEARNINGHUB PTE. LTD.
Overview of the retail industry and factors customer service focus for an organisation to create customer loyalty to its...
Customer Loyalty: The Key to Growth
ADVANCE SAFE CONSULTANTS PTE. LTD.
Designed for beginner to intermediate learners, this course equips learners with the essential knowledge and skills to i...
Customer Management (Level 1)
INSKILLS TRAINING PTE. LTD.
To impart to cleaning staff the skills and knowledge to follow guidelines to provide customer service
Customer Management (Level 1) - Assessment-Only-Pathway
ABSOLUTE KINETICS CONSULTANCY PTE LTD
Demonstrate knowledge and abilities required in planning to meet internal and external customer requirements, ensuring t...
Customer Management (Level 1) – Provide Quality Services
WEB LEARNING RESOURCES PTE. LTD.
The Customer Management (Level 1) – Provide Quality Services course is designed specifically for individuals in the cl...
CUSTOMER MANAGEMENT (SSO L3).
BESPOKE SOLUTION TRAINING CONSULTANCY PTE. LTD.
Upon completion of the course, participants are equipped with the knowledge and skills to plan to meet internal and exte...
Customer Management (Supervise Service Operations)
AVANTA GLOBAL PTE. LTD.
• Plan to meet internal and external customer requirements
• Ensure the delivery of quality service
• Monitor an...
Customer Management (Supervise Service Operations) (SF)
ASCENDO ACADEMY PTE. LTD.
On completion of this unit, the participants will have knowledge and application skills in the workplace. This includes...
Customer Management (Supervise Service Operations) (SF)
ASCENDO ACADEMY PTE. LTD.
On completion of this unit, the participants will have knowledge and application skills in the workplace. This includes...
Customer Management - Level 1
SKILLMASTER TRAINING CENTRE PTE. LTD.
Learners will be able to:
- comprehend the importance of Customer Service
- follow organization’s service quality p...
Customer Service
Institute of Technical Education
On completion of the module, students should be able to identify and respond to customer and stakeholders needs, create ...
Customer Service
Institute of Technical Education
On completion of the module, students should be able to display professional image and etiquette, cultivate customer rap...
Customer Service & Quality
Ngee Ann Polytechnic
- To equip participants with excellent customer service skils to compete in today's customer oriented environment.
- To...
Customer Service Analysis (Classroom and Asynchronous)
WIZLEARN TECHNOLOGIES PTE. LTD.
The learner will be able to achieve the following upon completing the course:
• Analyse service quality and customer ...