Showing 61 - 80
of 231 courses
Customer Service and Communication
Institute of Technical Education
On completion of the module, students should be able to apply communication skills in speaking, listening, interpreting ...
Customer Service Excellence
SINGAPORE UNIVERSITY OF SOCIAL SCIENCES
Retaining existing customers and acquiring new customers are vital for all businesses. Good customer service retains exi...
Customer Service Excellence (Level 1)
SINGAPORE INSTITUTE OF HOSPITALITY
The newly gained knowledge and skills of customer service will equip learners to confidently create a positive customer ...
Customer Service Excellence (Level 1)
ASSURE SAFETY PTE. LTD.
At the end of the training, the learners will be able to follow guidelines to provide positive customer service to a div...
Customer Service Excellence (Level 1) (AOP)
ASSURE SAFETY PTE. LTD.
At the end of the training, the learners will be able to follow guidelines to provide positive customer service to a div...
Customer Service Excellence (Level 3)
ADEPT ACADEMY PTE. LTD.
LU1: Organisation Product or Service Offerings
- To enhance knowledge of organization's product or service offerings an...
Customer Service Excellence for Food & Beverages Operations
SSA CULINARY INSTITUTE PTE. LTD.
This course will empower learners to become service professionals in the Food & Beverages operations, who can consistent...
Customer Service Excellence for Food Services (Level 1)
CARRIE ACADEMY INTERNATIONAL PTE. LTD.
Course Objectives
LO1: Identify the types of customers and service environment triggers that may result in potential se...
Customer Service Excellence in Food and Beverage Operations
GOLDEN COMPASS SCHOOL PTE. LTD.
F&B businesses are an integral part of Singapore’s vibrant economy. To operate an F&B business, equip oneself with the...
Customer Service Excellence L1
BELLS Institute of Higher Learning Pte. Ltd.
Service staff will be able to:
- recognize different types of customers and their needs/expectations.
- understand...
Customer Service Excellence with Communications Level 2 (Synchronous and Asynchronous eLearning)
BETTR BARISTA PTE. LTD.
This course serves to address service challenges and enables service providers to use corrective tools and techniques to...
Customer Service Excellence with Customer Orientation Level 1 (Synchronous and Asynchronous eLearning)
BETTR BARISTA PTE. LTD.
Learning outcomes:
1) Acquire the knowledge and skills to become a service professional.
2) Communicate effectively wi...
Customer Service Excellence with EQ and Demanding Customer Situation Management
SIGNATURE IMAGE ACADEMY INTERNATIONAL PTE. LTD.
1) Recognise the importance of customer service excellence, emotional intelligence and service recovery to corporate suc...
Customer Service Innovation Level 5 (Classroom & Asynchronous E-Learning)
THE LEADERSHIP INSTITUTE PTE. LTD.
The objective of this course is to instill Customer Service Innovation in learners.
Design, innovate and translate the ...
Customer Service Innovation Level 5 (Synchronous and Asynchronous E-Learning)
THE LEADERSHIP INSTITUTE PTE. LTD.
The objective of this course is to instill Customer Service Innovation in learners.
Customer Service Management (in MC in People Management in Part-time Diploma in Business Practice (Business Administration))
Temasek Polytechnic
This subject focuses on essential knowledge, skills and techniques required to provide service excellence and management...
Customer Service Quality & Management System
Institute of Technical Education
On completion of this module, trainees should be able to apply the concepts of quality management systems to perform and...
Data Analytics Begins With Me
NATIONAL UNIVERSITY OF SINGAPORE
"Basic data analytics taught with a simple but powerful graphical user interface (GUI) drag-and-drop tool targeted at bu...
Data Analytics: Harnessing Data for Quality Service Delivery, Value Enhancement & Outcomes
SINGAPORE MANAGEMENT UNIVERSITY
At the end of the 2-day workshop, participants will be able to:
- Recognise the need to focus on service excellence a...
Data Analytics: Harnessing Data for Quality Service Delivery, Value Enhancement & Outcomes (Synchronous E-Learning)
SINGAPORE MANAGEMENT UNIVERSITY
At the end of the 2-day workshop, participants will be able to:
- Recognise the need to focus on service excellence a...